Refund & Cancellation Policy

Summary

Cancel anytime. You keep access to the end of the paid period.
We offer a full refund within 14 days of purchase if the app does not work on your device or you were charged in error.
Payments are processed by Dodo Payments, our merchant of record.

1. Refund eligibility

You can request a full refund within 14 days of the first charge of a subscription period if PocketAI does not work on your device or if you were charged in error. Annual plans follow the same 14-day window.

Refunds are not offered for a change of mind after extended use. Nothing in this policy limits your statutory consumer rights under the laws of the European Union, the United Kingdom, or similar jurisdictions.

2. How to request a refund

Email rishibanota@gmail.com with the email address used for your account and your Dodo order or payment ID. We respond to refund requests within 2 business days.

Approved refunds are processed by Dodo Payments back to the original payment method, typically within 3–15 business days.

3. Cancellation

You can cancel your subscription at any time:

Open the Dodo Payments customer portal.
Sign in with the email address you used at purchase.
Select your PocketAI subscription and choose cancel.

Cancellation stops future renewals. You keep access until the end of the current paid period. Deleting the app does not cancel your subscription.

4. If something is wrong

5. Contact